AOG Reaction, Inc.

526 Aviator Drive, Fort Worth TX 76179. Tel 817 439-0700. Fax 817 439-9700

Business Strategy Message to Customers & Employees

· We are cooperative partners with our customers – our success depends on their success.

· We will be responsive to customers’ needs

- Strive for 2 week turn (or less)

- Provide A.O.G. response as required (whatever it takes)

- Contribute technical support as required

· We will keep our customers informed

- Work-in-progress status

- Any unusual findings they should be aware of

- Any cost savings potential they should be aware of

· We will provide only quality workmanship at a fair price

- Quality is the most cost effective in aviation. (“Cheap” temporary fixes are not)

- Our customers rely on our expertise to help them achieve cost effective return-to-service for their parts.

- Quality output builds customer trust. “Cheap” does not.